ITIL® 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
The ITIL® 4 Foundation course is offered by Lifecycle Options Ltd ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.
12.-15.06.2023
13:00 – 18:00 CEST
Price per ticket if you're buying a single ticket.
ITIL 4 is the go-to framework for delivering software services. The training equips IT practitioners with the best practices for delivering value services. The training provides specialists with tools that help changing, transforming and directing an organization towards enhanced performance. It introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
Training is provided in collaboration with Accredited Training Organization Lifecycle Options Ltd.
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture: IT professionals, Product Owners, Project Managers, Business Relationship Managers, Customer Relationship managers and others.
It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.
Continual improvement
Change enablement
Incident management
Problem management
Service request management
Service desk
Service level management
Anda has experience with the implementation of ITIL best practice since 2005 and several ITIL certificates starting from ITIL version 2 (including ITIL Expert certificate in ITIL v3). The last ITIL certificate obtained is in the ITIL Specialist Extension module – Acquiring & Managing Cloud Services. The specific certification is available only from the beginning of December 2021, Anda was in a pilot group with other trainers from all over the world.
Gatis is an Enterprise Architect with experience in implementing the architectural practice in an international company. Gatis also has an ITIL Expert certificate in ITIL v3 and experience in the implementation, optimization and application of various IT processes. In addition, he has more than 20 years of work experience working as an IT department manager, project manager, project portfolio manager and architect in various fields
Price per ticket if you're buying a single ticket.
It is easy! Fill in your details and we’ll contact you to send you the payment details and invoice. You will receive your ticket once the payment is received.
The ITIL® 4 Foundation course is offered by Lifecycle Options Ltd ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.
Any questions? Feel free to contact us via moc.o1721797844llivd1721797844eg@of1721797844ni1721797844.
© 2023 GEDVILLO Services SIA. All rights reserved.