ITIL® 4 Foundation - IT Service Management Certification

ITIL 4

ITIL® 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

The ITIL® 4 Foundation course is offered by Lifecycle Options Ltd ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.

Date:

12.-15.06.2023

Time:

13:00 – 18:00 CEST

Location:

Online

Language:

English

Trainer:

Anda Apine
Anda Apine
Certified ITIL Managing Professional
Gatis Graubiņš
Gatis Graubiņš
Certified ITIL Managing Professional
  • Single person €1100 + VAT

    Price per ticket if you're buying a single ticket.

The course will help you to understand:

Training

ITIL 4 Foundation training

ITIL 4 is the go-to framework for delivering software services. The training equips IT practitioners with the best practices for delivering value services. The training provides specialists with tools that help changing, transforming and directing an organization towards enhanced performance. It introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

Training is provided in collaboration with Accredited Training Organization Lifecycle Options Ltd.

Who benefits from this course?

ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture: IT professionals, Product Owners, Project Managers, Business Relationship Managers, Customer Relationship managers and others.

It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.

Detailed Analysis Product Owner

Main topics of the training:

The practices reviewed in detail:

Continual improvement

Change enablement

Incident management

Problem management

Service request management

Service desk

Service level management

ITIL 4

Examination Format:

ITIL 4 Certification Schema:

About the trainers

Anda Apine
Anda Apine
Certified ITIL Managing Professional​

Anda has experience with the implementation of ITIL best practice since 2005 and several ITIL certificates starting from ITIL version 2 (including ITIL Expert certificate in ITIL v3). The last ITIL certificate obtained is in the ITIL Specialist Extension module – Acquiring & Managing Cloud Services.  The specific certification is available only from the beginning of December 2021, Anda was in a pilot group with other trainers from all over the world.

About the trainers

Gatis Graubiņš
Gatis Graubiņš
Certified ITIL Managing Professional​

Gatis is an Enterprise Architect with experience in implementing the architectural practice in an international company. Gatis also has an ITIL Expert certificate in ITIL v3 and experience in the implementation, optimization and application of various IT processes. In addition, he has more than 20 years of work experience working as an IT department manager, project manager, project portfolio manager and architect in various fields

Become the IT practicioner your company deserves!

Ticket prices

  • Single person €1100 + VAT

    Price per ticket if you're buying a single ticket.

Register now

It is easy! Fill in your details and we’ll contact you to send you the payment details and invoice. You will receive your ticket once the payment is received.

What you'll get:

The ITIL® 4 Foundation course is offered by Lifecycle Options Ltd ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.

Winners Happy About Signing Up to Training Course

Any questions? Feel free to contact us via moc.o1708532254llivd1708532254eg@of1708532254ni1708532254.